RMS Project

RMS Project

The Global Compact on Refugees, the Sustainable Development Goals and UNHCR’s Global Results Framework emphasize the use of reliable, timely and comparable data. Quality and timely survey-based data will help us improve evidence-based planning and programming, allowing us to move towards measuring access to rights and well-being of all the people we serve, allocate resources more effectively, demonstrate accountability, and inform our communications and advocacy efforts. This ambition comes with the need for a scaled-up, more systematic and regular implementation of surveys across UNHCR operations, as well as the opportunity to standardize and integrate sectoral data collection exercises.

However, household surveys in UNHCR are currently dispersed, ad-hoc, sectoral and limited to assisted populations of concern. That is why UNHCR HQ has piloted an initiative that aims to integrate and harmonies the ways we collect household survey data and to align them with international statistical standards and best practices. 

Results Monitoring Surveys (RMS) have been developed to help operations collect results data to measure changes in the lives of the people we serve (impacts) and changes in institutional and behavioral capacities in UNHCR’s key areas of engagement (outcomes). The Results Monitoring Surveys (RMS) are household-level surveys with standard questionnaires following context-appropriate methodological approaches. They can be implemented across UNHCR operations to monitor changes in the lives of all relevant groups of persons of concern (impacts) and in UNHCR’s key areas of engagement (outcomes). The RMS enables us to demonstrate our results to stakeholders and support our results-based management approach.

Currently piloted in Brazil, Burkina Faso, Ethiopia, Georgia and South Africa, the RMS are going to be implemented by another 30 or so operations during the guided scale-up phase in 2022, which includes Trinidad and Tobago as one of the pilot countries. The RMS in Trinidad in Tobago will entail conducting primarily remote interviews with up to 1,500 respondents using the RMS tool developed by HQ. The RMS will be deployed across the territory of Trinidad and Tobago to reach communities in various locations of the country.  

Below is the official list of numbers that will be used to make calls under the RMS project in Trinidad and Tobago:

  • 363-1734
  • 295-8321
  • 284-1928
  • 314-9431
  • 295-2836
  • 287-6354
  • 291-3010
  • 283-6744
  • 281-5145
  • 365-6048
  • 362-3824
  • 293-4374
  • 282-3464
  • 362-0656
  • 337-7874
  • 363-7959
  • 308-0275
  • 346-4546
  • 281-2101
Please do not share any type of personal information related to the RMS project if the number that contacts you is different from those listed above.