About Us

Welcome to InfoSpott, a collaborative resource center led by Living Water Community for use by all organisations that support Migrants and Refugees in Trinidad and Tobago. InfoSpott was facilitated by funding under the United States Agency for International Development's (USAID) Community Resilience Initiative, implemented by Democracy International.

About Us

This website is made possible by the generous support of the American people through the United States Agency for International Development (USAID). The contents are the responsibility of Democracy International, Inc. and Living Water Community and do not necessarily reflect the views of USAID or the United States Government.


This website was created with the support of Trend Media of Digicel and does not require data if accessed using a Digicel SIM card.

Participating Agencies​

The Living Water Community (LWC)

Living Water Community (LWC) is a Catholic Lay Ecclesial Community and regional non-governmental organization (NGO) headquartered in Trinidad and Tobago that was established in 1975. Living Water Community also has established missions in St. Lucia, Dominica and Barbados.

Living Water Community serves all people equally without distinguishing race, gender, religion, nationality, ethnicity, sexual orientation, age, disability, socioeconomic status, or marital status.

This website was created by the Ministry for Migrants and Refugees for use by migrants and refugees in Trinidad and Tobago.

You can reach Living Water Community: Ministry for Migrants and Refugees by WhatsApp, phone or email:
For general enquiries, please WhatsApp our Virtual Support Specialist Maria: 
(868) 279-1458
Available 24/7 in English and Spanish
Or send an email to contact@lwcrefugee.org
If you need to contact us urgently, you can call our Toll Free Hotline:
Monday - Friday 8am to 4:00pm
866-0025 (this number is free to call) 
Democracy International (DI)

Democracy International (DI) supports active citizens, responsive governments, engaged civil society and political organizations to achieve a more peaceful and  democratic world. To do this, Democracy International works in four core practice areas: Politics, Governance, Peace & Resilience, and Learning. In Trinidad and Tobago, Democracy International is working alongside the United States Agency for International Development (USAID) and local civil society organizations to implement the Community Resilience Initiative (CRI)


Through the Community Resilience Initiative, the United States Agency for  International Development (USAID)  and Democracy International (DI) are collaborating with local civil society organizations to strengthen and coordinate social services delivery to Venezuelan migrants and refugees as well as host communities. This will be achieved primarily through a network of resource centers that provide local communities access to information, language classes, psychosocial support, and other critical services. These resource centers also provide a safe space for activities conducive to building connections and trust between members of the local communities and Venezuelan migrants and refugees, while also helping the latter navigate various systems to improve their current situation.


You can contact Democracy International at info-CRI@democracyinternational.com

United Nations High Commissioner for Refugees

The United Nations High Commissioner for Refugees (UNHCR) is the United Nations' agency which focuses on the protection of refugees, forcibly displaced people and stateless people. UNHCR aims to ensure that everyone has a right to seek asylum and a safe sanctuary from violence, war or persecution at their home or country of origin.


You can contact United Nations High Commissioners for Refugees at ttopo@unhcr.org

United Nations Children’s Fund

The United Nations Children’s Fund (UNICEF) is the United Nations' agency that focuses on providing aid that promotes children’s rights. Its policies include child protection, education, research and analysis, social policies that promote policies and enables universal access to services to guarantee the protection of all children.

United Nations Population Fund

The United Nations Population Fund (UNFPA) is the United Nations' reproductive and health agency. Its main objectives are to promote universal access to sexual and reproductive health as well as to advocate reproductive rights through advocacy for human rights and gender equality as a way to improve the lives of youth and women. In addition to advocacy, they focus on understanding population trends such as age demographics, growth rates and mortality rates as means to better understand needs of the population and create initiatives to improve the lives of their target population.


You can contact the United Nations Population Fund at 1 (868) 623-7056.

International Organization for Migration

The International Organization for Migration (IOM) is an intergovernmental organization that focuses on four core migratory issues: migration and development, regulating migration, facilitating migration and forced migration. The International Organization for Migrants (IOM) strives to ensure cooperation on and assist in finding solutions to migration issues, offering aid to migrants in need and offering humane management of migration.


You can contact the International Organization for Migration at 627-6969.

Family Planning Association of Trinidad and Tobago

The Family Planning Association of Trinidad and Tobago (FPATT) is a non-governmental organization founded in the 1950s to promote sexual and reproductive health and rights as a way to improve the quality of life of individuals and families. Services include, but are not limited to, Pap smears, breast examinations, HIV tests and contraceptive services. In order to reach more communities, the Family Planning Association of Trinidad and Tobago has implemented a mobile outreach program to serve those in the more remote areas of the country.

All persons are welcomed to access the Family Planning Association of Trinidad and Tobago's services as they do not discriminate based on gender nor sexuality.


You can contact the Family Planning Association of Trinidad and Tobago at fpattrep@ttfpa.org.

Rape Crisis Society of Trinidad and Tobago

The Rape Crisis Society of Trinidad and Tobago (RCS) is a non-profit, non-governmental agency that started in the 1980s to address issues relating to sexual and domestic violence. The organisation advocates for the rights victims of sexual and domestic violence.  The Rape Crisis Society offers support through free and confidential counselling, hotline support, workshops and public education initiatives.


You can contact the Rape Crisis Society at rapecrisistnt@yahoo.com.

Families in Action

Families in Action is a non-governmental organization founded in the 1980s to address issues related to alcohol and drug abuse. Today, Families in Action has widened their scope, offering various services to address a wide range of issues that affect the family, such as substance abuse and addictions, relationships and family conflict,  workplace issues, parenting challenges and developmental issues among children and youth.

The organization’s services include in-person and hotline counselling, addiction assessment and group support, employee assistance and workplace support, parenting education and youth education programmes.


You can contact Families in Action at fia@familiesinaction.net

The Pan American Development Foundation

The Pan American Development Foundation (PADF) empowers disadvantaged people and communities in Latin America and the Caribbean to achieve sustainable economic and social progress, strengthen their communities and civil society, promote democracy and governance, and prepare for and respond to natural disasters and humanitarian crises.


With these objectives in mind, The Pan American Development Foundation carries out a wide range of programs that enhance prosperity for millions of vulnerable and excluded people in Latin America and the Caribbean. The Pan American Development Foundation achieves this by engaging community-based groups, non-governmental organizations (NGOs), national and local governments, multilateral organizations, and the private sector in the process of implementing appropriate solutions for sustainable development.


For more than five decades, the Pan American Development Foundation has helped spur national development partnerships, engage private and public sector resources in regional development, increase family incomes, and promote innovative links between communities and the private sector. The Pan American Development Foundation's programs have generated thousands of jobs, saved lives and property, protected vital natural resources, upgraded skills training and medical services, and improved conditions for thousands of disadvantaged Latin American and the Caribbean people.


You can contact the Pan American Development Foundation at connect@padf.org

Our Friends

About Trinidad & Tobago


Trinidad and Tobago can be described as a melting pot of cultures with roots in every corner of the world. Trinidad and Tobago’s roots can be traced to Africa, India, Europe, the Middle East and China. The two dominant ethnic groups in Trinidad and Tobago are those of African and Indian ancestry. Here, you will see a variety of religions being practiced, with Christianity, Hinduism and Islam at the forefront.

People in Trinidad and Tobago are known for their Carnival, their love of life, great food, and hanging out or liming with friends and family. Trinidadians believe that every creed and race should have an equal place in their society. As a result, you will notice multiple festivals being celebrated with the participation of all of the population.

For more information on Trinidad and Tobago culture, please visit gotrinidadandtobago.com

Getting Around

The main forms of transportation are taxis and maxi taxis. Maxi taxis are color banded to indicate the different routes in Trinidad and Tobago:


  • Red bands serve Port of Spain to Arima and then onwards to Sangre Grande and Toco.
  • Yellow bands cover West Trinidad, including Diego Martin and Chaguaramas.
  • Green bands serve Central Trinidad and onwards to San Fernando.
  • Black bands cover San Fernado to Princes Town and onwards to Mayaro.
  • Brown bands are for South Trinidad for communities beyond San Fernando and Mayaro.
  • Blue bands are found in Tobago.

Taxis in Trinidad and Tobago are marked with number plates starting with H. Sometimes, there are private vehicles, known as PH taxis, that work as taxis but they are not officially considered to be taxis in Trinidad and Tobago. It is not recommended that you use these for your commute.


There are 5 bus hubs throughout Trinidad and Tobago that transport persons to various locations throughout the country.

Please visit httpss://www.ptsctt.com/bus-routes for more information on departure times and locations.


Water taxis are alternatives to vehicular modes of transport for the coastal cities of San Fernando and Port of Spain. The water taxi terminal in San Fernando is located at Lady Hailes Avenue, Flat Rock while the water taxi terminal in Port of Spain is located at 1 Wrightson Road, Water Front


Please visit httpss://www.nidco.co.tt/water-taxi-service/ for more information on departure times.



For additional resources and information about Trinidad and Tobago, please visit www.ttconnect.gov.tt

Emergency Numbers

  • Ambulance: 811
  • Tobago Emergency Hotline: 211
  • Police: 999
  • Fire Services: 990
  • Suicide Hotline: 645-2800 or 645-6616
  • Counter Trafficking Unit: 800-4288